Category: Aged care

Carers’ pay equity highlighted on Human Rights Day

On International Human Rights Day, E tū is calling on the Government to help fix gender-based pay discrimination by delivering pay equity for care and support workers.

E tū is the union for care and support workers, including those working in residential aged care, home support, disability support, and mental health and addictions. Over 65,000 care workers in Aotearoa New Zealand have been in a prolonged process for a pay equity settlement.

E tū Community Support Services Industry Council Convenor, Marianne Bishop, says it’s important to acknowledge the disparity on International Human Rights Day.

“The underpayment of people working in the care sector is a global issue, which reflects the undervaluation of work traditionally done by women,” Marianne says.

“In Aotearoa, we made some progress with Kristine Barlett’s historic equal pay settlement in 2017, but the pay has slipped back to near the minimum wage.

“A decent and enduring pay equity settlement is well overdue. Carers do this job because we want to make a real difference, and help people live their lives with dignity. Poor rates of pay are taking advantage of our commitment to helping people.

“By valuing care and support workers, we also show that we value the vulnerable elderly and disabled people who they care for.”

E tū National Secretary, Rachel Mackintosh, says fixing pay equity is an important human rights issue.

“Human Rights Day commemorates the anniversary of one of the world’s most groundbreaking global pledges: the Universal Declaration of Human Rights (UDHR),” Rachel says.

“This landmark document enshrines the rights that everyone is entitled to as a human being – regardless of race, colour, religion, sex, language, political or other opinion, national or social origin, property, birth or other status.

“To honour our commitment to human rights, we must end gender-based pay discrimination. Aotearoa has had some significant pay equity victories, but care and support workers are still waiting – and they’re fed up.

“It comes down to a political choice. The Government has prioritised tax cuts for landlords and tobacco companies, but won’t front up to pay women fairly.

“They must choose a different path, to prioritise working people and our communities. A decent and enduring pay equity settlement would be an excellent start.”

E tū is part of the Pay Equity Coalition Aotearoa (PECA), an alliance of civil society organisations working together to bridge the gender pay gap.

New report exposes a care sector in crisis

E tū, the union for care and support workers, is releasing a new report into the state of the care and support industry in Aotearoa New Zealand.

The Transforming Care report lays out the many problems in the industry, including in residential aged care, home support, disability support, and mental health and addiction support.

The report tells the story of workers with their own voices, including a series of in-depth personal interviews with E tū members, the results of a survey of care and support workers, and support from various stakeholders across the community.

The report was compiled with the help of Dame Judy McGregor, who as first Equal Employment Opportunities Commissioner, released the 2012 Caring Counts report, a result of the inquiry into the equal employment opportunity issues in the aged care workforce. Caring Counts was a significant part of the evidence base that lead to the historic equal pay settlement in 2017.

The report will be presented to a government representative by care and support workers, as well as their community supporters.

E tū Assistant National Secretary, Annie Newman, says we have a real crisis in care and support, which needs urgent attention.

“Our report, and our wider Transforming Care campaign, has a focus on three core pillars – the value of care, the standard of care, and the funding of care.

“Workers need to be properly valued, especially through their pay, for their essential work. They need decent conditions to work in, with decent training and the right number of staff to do the work safely. The funding model needs a total overhaul so the interests of carers, those they care for, and their communities are taken into account.

“We know that we can only solve these problems with the input of our whole community, and we are thrilled to have the support of individuals and organisations that share our concerns and are eager to work together for real transformation.”

150 people picket against cuts to care at Ardiva’s Village at the Park

This afternoon about 150 people joined a picket line outside Ardiva’s Village at the Park, a residential aged care facility in Newtown, Wellington.

The lively crowd included residents from Village at the Park, their families, workers, and neighbours from the wider Newtown community. The event was hosted by E tū and NZNO.

With Arvida proposing to cut over 400 hours a week from care workers, nurses, and activity coordinators, the picketers had deep concerns about the impact on affected workers and the care they can provide.

E tū delegate and care worker Rita Narendra, who spoke at the rally, worries about the impact of the proposed cuts on residents.

“With fewer staff, we won’t be able to care for all of them because there won’t be enough time,” Rita says.

“I don’t want any resident to stay in bed until the end of the shift. I don’t want to see residents not getting up to enjoy their life as they always do. I don’t want to see any resident ringing the bell with no one attending to them. It’s very sad.

“Cutting staff means we won’t be able to spend time with them, to listen and ask questions. It’s not just about care, it’s about listening to them and spending time with them, so they feel like this is still home. We don’t want to take anything away from them.

“I want Arvida to know they’ve been providing a beautiful service for years. Why change now? Their name is held in high regard. People talk positively about this place, so why go back? Why not continue providing quality life for these residents who appreciate it so much? That’s my biggest question.”

NZNO care workers Charith Weerasuriya Arachchige and Nama Wiejesinghe share the sentiment.

“We feel huge frustration. How am I to give my all? We are not working with machines, they are humans,” Charith says.

“It’s hard because we are dealing with emotional stress, not just physical, and we need to have good mental health,” Nama says.

Village at the Park resident Lew Skinner spoke on behalf of independent living residents at the facility. He knows that the proposed cuts don’t make sense.

“No one sees staff sitting around doing nothing – we see no fat in the system,” Lew says.

“These proposals affect all of us. Independent residents are part of the Village at the Park ‘Living Well’ community, many are one short step away from moving into the care units.

“Residents and their relatives are dismayed they had not been clearly told by Arvida what is happening – the two letters they’ve received had given no real information and had just confused people.

“We recognise there are financial challenges. We do not believe the solution to this problem lies in cutting the numbers of staff, who are the lowest paid and most vital to resident well-being.”

ENDS

If you are a worker or resident at Village at the Park, or would just like to help us stop the cuts, email joanna.wallace@etu.nz to get involved!

Hundreds rally for pay equity for care and support workers

Joint release from E tū, PSA, and NZNO

Hundreds of people came together across the country today (Monday 1 July) at rallies calling on the Government to fully fund a pay equity settlement for care and support workers.

The three care and support unions, E tū, PSA, and NZNO, organised the rallies in Auckland, Hamilton, Palmerston North, Wellington, Nelson, Christchurch, Dunedin, and Invercargill.

Workers chose today to rally because it marks two years since the claim was initiated and no settlement has been reached. Care and support workers at the rallies called on the Government to recognise their value.

“Imagine a world where our work is truly valued, where our contributions are fairly compensated” said PSA delegate Pinky Kumawat in her speech from Wellington. “This isn’t just a dream; it’s a demand for justice.”

In Wellington, NZNO delegate Anita Cook said, “Some of my colleagues regularly work 16 hours straight – some of them have even worked 24 hours straight. Vulnerable Kiwis depend on us for ensuring their well-being and livelihoods.”

E tū delegate Cushla Rahman got a resounding response in Auckland when she asked her fellow workers: “Do you feel like me; undervalued, not appreciated, and underpaid?”

“Pay equity means that caregivers can afford to have a life outside of their job,” said Cook. “And that means we have refreshed caregivers coming to work and giving their best. It means less burnout, less unplanned leave, and better care.”

The claim affects 65,000 people working in disability support, aged residential care, home support, and mental health and addictions support. The unions have worked with employers and Government in good faith for two years to reach a settlement, providing extensive evidence that care and support workers are underpaid.

ENDS

The Government must fund care workers before landlords

E tū, the biggest private sector union in Aotearoa New Zealand, is shocked to learn that the National Party’s coalition agreement with ACT would see planned tax breaks for landlords brought forward, costing at least $900 million according to analysis by the Council of Trade Unions.

The news comes as the new National-led Government is announcing more details about their fiscal plan. E tū urges the Government to prioritise workers and their communities, including essential workers in care and support.

One area that needs urgent attention is funding for the care and support pay equity claim. Care and support workers have already waited too long for proper recognition of their skills.

Caregiver and Convenor of the E tū Community Support Industry Council, Marianne Bishop, says funding the sector properly is long overdue.

“It’s stupid that the sector has always been so underfunded,” Marianne says.

“People pay taxes their whole lives, but then have to fight for the care they need when they are older.

“The new Government has some important decisions to make about their priorities. Landlords are not doing it tough, but care and support workers certainly are.

“We have only had up to a 3% pay rise in the last year, with some of us getting nothing, despite the cost of living increasing so much more than that. Everyone is really struggling, especially our colleagues in home support who have to cover their own vehicle costs and other expenses.”

Marianne says the Government needs to fund pay equity to ensure the care sector can function properly in the future.

“We have an ageing population and an ageing workforce. What’s going to happen in 10, or 20 years’ time? How are going to attract new people into the industry if they can’t earn a living? It’s just not going to work.

“We won the first settlement under a National Government in 2017, now it’s time for them to step up again. They keep saying that people voted for change, well now it’s time to really change things for people who need care and those who provide it.” 

Unions lodge pay equity claim for care and support workers 

Unions representing care and support workers are lodging a pay equity claim today to raise pay rates for a majority female workforce that has always been undervalued.

The pay equity claim is a crucial step in stemming the crisis the care and support sector faces, E tū, NZNO, and PSA unions say.

Last week, the Government passed legislation which gives care and support workers a three percent pay increase for 18 months, while the pay equity claim is completed.

Unions say the disappointing pay increase is a “step backwards” in workers’ fight to win fair pay rates.

E tū Director Kirsty McCully says unions are pushing to achieve pay equity as soon as possible.

“Care and support workers, who are mostly women, deserve recognition and fair pay for the crucial work they do in our communities.

“In 2017 when the Act was first passed, we finally achieved decent pay rises for workers who had been undervalued and underpaid for decades.

“But now with the cost of living sitting at 6.9%, this low-paid group of workers is struggling to survive and that directly impacts those who need care and support: elderly, people with disabilities, and those with mental health and addictions needs, and their whānau.”

PSA Assistant Secretary Melissa Woolley says unions are calling on the Government to “fast track” the pay equity process.

“We need the Government to value these essential health workers and respect the people they support by expediting the pay equity process and by funding an interim pay increase, as they have for all other health workers during their pay equity processes.”

NZNO Manager for Industrial Services Glenda Alexander says raising pay for workers by achieving pay equity is a key part of solving the crisis in the care and support sector.

“Workers are leaving the sector because they can’t survive on what they earn,” she says.

“Raising pay rates and creating viable career pathways is a major factor in ensuring care and support workers have decent work, but also in making sure that people in our communities have access to the care they need and deserve.”

ENDS For more information and comment:
Kirsty McCully (E tū), 027 204 6354
Melissa Woolley (PSA), 0274 418 230
Glenda Alexander (NZNO), 027 201 6881

Renewed settlement for care and support workers still leaves sector in crisis, unions say

Unions representing thousands of care and support workers across Aotearoa New Zealand say the renewed care and support legislation that sets workers’ pay rates will leave workers and the sector in crisis for longer.

The legislation to amend the Support Workers (Pay Equity) Settlements Act 2017, which will update pay rates, is expected to pass on Wednesday.

However, unions say members are severely disappointed at the pay increase the Government has decided on – a “measly” three percent, far below the cost-of-living pressures workers are facing.

When the current Act expires on 1 July, unions will raise a pay equity claim to further increase the pay rates for support workers, but this process is expected to take 18 months.

Unions say they are equally disappointed the Ministry of Health did not share the content of the amendment bill or the new rates before the cut-off date of 21 June, despite ongoing negotiations for more than a year.

E tū Director Kirsty McCully says the current interim pay increase leaves support workers still struggling to survive in the meantime.

“With inflation at 6.9 percent and skyrocketing energy and fuel bills, these frontline workers face another 18 months of misery and it means their pay essentially goes backwards.

“It’s good news we’ll now be able to take a pay equity claim which wasn’t possible under the previous legislation, but workers can’t wait that long for a decent pay rise.”

PSA National Secretary Kerry Davies says the low pay increase leaves the sector in crisis.

“We believe this will see workers having to fight for higher pay or leave the sector – when it is the Government that holds the purse strings,” she says.

“Workforce shortages are already leaving elderly, vulnerable, ill, disabled clients and people in the community who have mental health and addiction needs in the lurch.”

NZNO Kaiwhakahaere Kerri Nuku says unions will be lodging a pay equity claim on behalf of care and support workers as soon as possible after 1 July.

“We will fight to see this claim progressed as quickly as possible, as it is clearly the only pathway to achieving decent and respectful increases for the workforce.”

Note to editors: The 4.6 percent increase on pay rates quoted by Minister Little includes a 1.6 percent LCI adjustment, which was agreed in the 2017 Act. The amended bill only includes a pay rise of 3 percent.

ENDS

Kirsty McCully (E tū Director), 027 204 6354
Kerry Davies (PSA National Secretary), 027 430 6013

Rob Zorn (NZNO Communications Advisor), 027 431 2617

Ministry pay decision a “big setback” for care and support workers

Care and support workers are “gutted and disappointed” after a Ministry of Health recommendation that will not see workers get a pay rise of more than 70 cents an hour for at least a year.

In May, workers rallied around the country and presented a petition with more than 10,000 signatures calling on the Government for a bigger pay rise as part of the renewal of the Care and Support Workers (Pay Equity) Settlement Act to combat worker shortages and financial hardship.

While workers are relieved that the Ministry has recommended Government extend the settlement, which sets their pay and conditions, and remove the current ban on pay equity claims, workers, their employers, and unions say a 70 cent or 2.8 percent increase on all existing wage rates will only exacerbate existing worker shortages.

Union delegate Pania Love says the pay decision is “gut wrenching” and puts huge pressure on those who choose to stay in the care and support sector.

“It feels like the work I do supporting people with disabilities and my level of skill has not been acknowledged.

“We are already understaffed and overworked. Due to work and pay rates, many staff new to the disability sector do not stay long enough to build skills to provide the level of quality care required with empathy and compassion.”

Pania says this puts huge pressure on the few trained, experienced staff who are left working “huge hours and feeling burnt out”.

“While our work remains undervalued and underpaid, we will struggle to attract new workers to provide quality services to the people we support.”

Union delegate Ginny Sarich says the decision is a “big setback” for care and support workers and the whole sector.

“It will be an additional challenge for the people in our care, as they may lose the support workers that they’ve worked with for a long time to better, higher-paid jobs.

“It’s a very disappointing outcome, but we will keep pushing for justice, because ultimately, the conditions for workers are also the conditions for those receiving care.”

PSA Assistant Secretary Melissa Woolley says the Ministry’s recommendation is disappointing to workers across the care and support sectors.

“The original settlement was historic as it started to value the work of these workers. With inflation sitting at 6.9 percent, the increase the Ministry of Health has recommended to workers will leave them still struggling to provide for themselves and their whānau.”

Melissa says unions will raise a pay equity claim on 1 July to ensure workers truly get the pay equity they deserve.

“But that process will take time to reach an outcome, and in the meantime, workers will struggle to live on low wages.”

E tū Director Kirsty McCully says the decision not to raise wages for at least the next 18 months while a pay equity claim is processed will drive workers out of the sector – at a time when providers struggle to recruit them in the first place.

“We know there are already service shortages, and these will only increase as workers tell us they are leaving the sector to get better-paid jobs in work that’s less dangerous and difficult.”

Kirsty says not only is the care and support workforce losing its most skilled and experienced workers, but it’s also very difficult to attract new workers to the sector because of the low pay and inherently challenging nature of the work.

“The conditions for our workers also affect the thousands of people needing care in the community that they support.

“This isn’t just for workers, but for all who require care to live full and independent lives.”

ENDS

For more information and comment:
Kirsty McCully (E tū Director), 027 204 6354
Kerry Davies (PSA National Secretary) 0274 306 013
Rob Zorn (NZNO Communications Advisor), 027 431 2617

Care and support workers deliver thousands of messages to Government pleading for better pay

After rallying around Aotearoa for a better pay offer, care and support workers and their unions are delivering their messages to Parliament in a petition signed by thousands in just 10 days.

They will hand over the petition, which has more than 10,000 signatures, on Tuesday afternoon.

Workers in the care and support sector are strongly pushing back on the Government’s current pay offer of around 70 cents more per hour for an 18-month period, which would start after legislation setting their pay and conditions expires on 30 June.

With negotiations set to conclude this week, workers are desperate for a resolution and want to see a sustainable future for their sector.

Union delegate and care worker Kiranjeet says working conditions are already poor: “I see people coming into our sector and leaving in days because the work is exhausting, high pressured.

“We are understaffed, and the pay is too low. Who would sign up to do this work for $21.84 an hour?”

Sector providers are fully behind their staff and launched the petition jointly with care unions to draw attention to what was going on.

The issue has also struck a chord with the community too, with many petition signers leaving personal messages of support for care workers.

“I want to support the support workers who make it possible for my elderly father, who has Alzheimer’s, to live independently,” Marion writes. “I am so grateful for the care my father receives, and I am appalled at the low rates of pay these ‘angels on the ground’ receive.

“They are so well trained, capable, and genuinely caring. I have learnt a lot from them. With my heartfelt thanks. We are incredibly fortunate to have them.”


With the time running out to secure an agreement, workers want to see the Government present a fair pay offer by the end of the week.

Care and support workers will present their petition to Labour MP Ibrahim Omer outside Parliament on Tuesday 24 May at 2.30pm.

ENDS

For more information and comment:
Kirsty McCully (E tū director), 027 204 6354
Melissa Woolley (PSA assistant national secretary), 027 441 8230

Rob Zorn (NZNO communications advisor), 027 431 2617