Author: E tū

Ministry pay decision a “big setback” for care and support workers

Care and support workers are “gutted and disappointed” after a Ministry of Health recommendation that will not see workers get a pay rise of more than 70 cents an hour for at least a year.

In May, workers rallied around the country and presented a petition with more than 10,000 signatures calling on the Government for a bigger pay rise as part of the renewal of the Care and Support Workers (Pay Equity) Settlement Act to combat worker shortages and financial hardship.

While workers are relieved that the Ministry has recommended Government extend the settlement, which sets their pay and conditions, and remove the current ban on pay equity claims, workers, their employers, and unions say a 70 cent or 2.8 percent increase on all existing wage rates will only exacerbate existing worker shortages.

Union delegate Pania Love says the pay decision is “gut wrenching” and puts huge pressure on those who choose to stay in the care and support sector.

“It feels like the work I do supporting people with disabilities and my level of skill has not been acknowledged.

“We are already understaffed and overworked. Due to work and pay rates, many staff new to the disability sector do not stay long enough to build skills to provide the level of quality care required with empathy and compassion.”

Pania says this puts huge pressure on the few trained, experienced staff who are left working “huge hours and feeling burnt out”.

“While our work remains undervalued and underpaid, we will struggle to attract new workers to provide quality services to the people we support.”

Union delegate Ginny Sarich says the decision is a “big setback” for care and support workers and the whole sector.

“It will be an additional challenge for the people in our care, as they may lose the support workers that they’ve worked with for a long time to better, higher-paid jobs.

“It’s a very disappointing outcome, but we will keep pushing for justice, because ultimately, the conditions for workers are also the conditions for those receiving care.”

PSA Assistant Secretary Melissa Woolley says the Ministry’s recommendation is disappointing to workers across the care and support sectors.

“The original settlement was historic as it started to value the work of these workers. With inflation sitting at 6.9 percent, the increase the Ministry of Health has recommended to workers will leave them still struggling to provide for themselves and their whānau.”

Melissa says unions will raise a pay equity claim on 1 July to ensure workers truly get the pay equity they deserve.

“But that process will take time to reach an outcome, and in the meantime, workers will struggle to live on low wages.”

E tū Director Kirsty McCully says the decision not to raise wages for at least the next 18 months while a pay equity claim is processed will drive workers out of the sector – at a time when providers struggle to recruit them in the first place.

“We know there are already service shortages, and these will only increase as workers tell us they are leaving the sector to get better-paid jobs in work that’s less dangerous and difficult.”

Kirsty says not only is the care and support workforce losing its most skilled and experienced workers, but it’s also very difficult to attract new workers to the sector because of the low pay and inherently challenging nature of the work.

“The conditions for our workers also affect the thousands of people needing care in the community that they support.

“This isn’t just for workers, but for all who require care to live full and independent lives.”

ENDS

For more information and comment:
Kirsty McCully (E tū Director), 027 204 6354
Kerry Davies (PSA National Secretary) 0274 306 013
Rob Zorn (NZNO Communications Advisor), 027 431 2617

Care and support workers deliver thousands of messages to Government pleading for better pay

After rallying around Aotearoa for a better pay offer, care and support workers and their unions are delivering their messages to Parliament in a petition signed by thousands in just 10 days.

They will hand over the petition, which has more than 10,000 signatures, on Tuesday afternoon.

Workers in the care and support sector are strongly pushing back on the Government’s current pay offer of around 70 cents more per hour for an 18-month period, which would start after legislation setting their pay and conditions expires on 30 June.

With negotiations set to conclude this week, workers are desperate for a resolution and want to see a sustainable future for their sector.

Union delegate and care worker Kiranjeet says working conditions are already poor: “I see people coming into our sector and leaving in days because the work is exhausting, high pressured.

“We are understaffed, and the pay is too low. Who would sign up to do this work for $21.84 an hour?”

Sector providers are fully behind their staff and launched the petition jointly with care unions to draw attention to what was going on.

The issue has also struck a chord with the community too, with many petition signers leaving personal messages of support for care workers.

“I want to support the support workers who make it possible for my elderly father, who has Alzheimer’s, to live independently,” Marion writes. “I am so grateful for the care my father receives, and I am appalled at the low rates of pay these ‘angels on the ground’ receive.

“They are so well trained, capable, and genuinely caring. I have learnt a lot from them. With my heartfelt thanks. We are incredibly fortunate to have them.”


With the time running out to secure an agreement, workers want to see the Government present a fair pay offer by the end of the week.

Care and support workers will present their petition to Labour MP Ibrahim Omer outside Parliament on Tuesday 24 May at 2.30pm.

ENDS

For more information and comment:
Kirsty McCully (E tū director), 027 204 6354
Melissa Woolley (PSA assistant national secretary), 027 441 8230

Rob Zorn (NZNO communications advisor), 027 431 2617

Support workers, employers come together in fight for pay increase

Care and support workers, their employers, and the clients and residents they care for are rallying together for the first time to secure an urgent pay increase for workers in the sector before legislation that sets their pay and qualifications requirements expires in just over a month’s time.

Around 65,000 care and support workers fear an uncertain future if the Government doesn’t agree to boost funding to provide a substantial increase in their pay rates.

However, the Government has so far indicated there’s unlikely to be funding for more than 70 cents an hour per worker for an 18-month period.

Future fair pay is also far from guaranteed with the parties yet to determine how pay rates will be set beyond the current legislation expiry.

With inflation running at 6.9 percent, care and support workers, who perform essential services for elderly, disabled, or those with mental health and addiction needs, are already struggling to survive.

Aged care worker and union delegate Marianne Bishop says workers fought “for years” to get the original pay settlement put in place, which was negotiated by all three unions back in 2017.

“Workers don’t want to lose those gains, nor the important requirements that set out training and progression through the pay scales as workers grow their knowledge and experience.

“At the moment, they say they feel they are going backwards, only existing week to week.”

Many members share similar stories of hardship: having to choose between putting petrol in their car or food on the table, worrying about how they’ll pay their mortgage or rent.

Mental health support worker and union delegate Christie Cox says she cares for and loves the people she works with – some who, she says, wouldn’t be alive today without the vital work she and her colleagues do.

“But passion doesn’t pay my bills. Passion doesn’t put petrol in my car, buy me groceries.

“Passion for my job doesn’t afford me the things I need for my wellbeing.”

Home and Community Health Association CEO, Graeme Titcombe, say the Government needs to fund appropriate wage levels for support workers.

“It’s imperative if we are to retain and attract the staff necessary to continue to provide quality services to those receiving support in their homes.

“This valuable workforce has worked tirelessly throughout the pandemic and deserves to have their skill and dedication appropriately recognised.”

New Zealand Disability Support Network CEO, Peter Reynolds, says workers, some employers, and unions worked really hard to win the settlement for support workers back in 2017.

“We don’t want the efforts of those who fought for those gains to be wasted,” he says.

“At the end of the day, it is the impact on disabled people and others needing support that we need to keep in focus.”

Grey Power National President, Jan Pentecost, agrees: “Grey Power knows very well that care and support workers provide an essential service that many older people and others rely on every day.

“Without adequate pay and conditions, this leads to the loss of even more carers and inadequate care, leaving vulnerable people to suffer.

“A likely outcome, if nothing is done, is an increase in ill health and even fatalities – don’t these older folk, others, and the workers who care for them deserve better?”

Care and support workers and their allies are holding rallies and events across Aotearoa to push for a pay rise and highlight their concerns on Monday 23 May.

ENDS

For more information and comment:
Kirsty McCully (E tū director), 027 204 6354
Liz Robinson
, (PSA communications advisor) 027 281 6173
Rob Zorn (NZNO communications advisor), 027 431 2617

Budget brings positive relief measures and the promise of long-term progress

E tū welcomes Budget 2022, which includes a range of measures that will help E tū members and their communities during a time of increased hardship coming out of the worst of the COVID-19 pandemic.

E tū Assistant National Secretary Annie Newman says this Budget both addresses the immediate challenges facing many in Aotearoa and lays the groundwork for improving our country’s longer-term prospects.

“The headline news of $1 billion in payments for low- and middle-income earners comes at exactly the right time,” Annie says.

Annie says global pressures that have spiked inflation have seen many people and families finding it harder and harder to keep up with the daily cost of living.

“People will also find immediate relief in the two-month extension of half-price public transport fares and the fuel tax reduction. It means more money in people’s pockets.”

Health funding has always been a concern for E tū members, particularly frontline workers in areas like aged care and DHBs, she says.

“While the record boost for health is needed to establish the new health structure, E tū is disappointed to see the care and support workforce left out.

“Addressing wages in care and support would make the biggest impact on cost of living for these workers and their whānau.” 

Annie says E tū is heartened to see more than $15 million of specific funding set aside to operationalise Fair Pay Agreements.

“We’re also looking forward to seeing more detail about the New Zealand Income Insurance Scheme, which will be a lifesaver for any workers who are made redundant or are unable to work due to long-term illness.

“We have long called for publicly funded dental care as critical to the health and wellbeing of our communities, and so we are delighted to see a significant increase in funding for dental care, which will make a real difference to the lives of low-paid workers.”

Annie says that many E tū members identify the costs of housing as being the most significant issue affecting their household finances.

“Support for both first home buyers and public housing is great to see,” she says.

Annie says there will be a lot more to unpack over the coming days and weeks.

“We’re looking forward to diving into the details and discussing with our members what Budget 2022 will mean for them.”

ENDS

Annie Newman, 027 204 6340

Pay negotiations for care and support workers set up to fail

Unions representing care and support workers, E tū, NZNO, and PSA, have entered discussions with the Government to improve pay rates and lock in existing training rights for 65,000 care and support workers.

The historic 2017 Care and Support Workers Settlement raised wages for care and support workers. But the settlement expires at the end of June and workers need new pay rates to be agreed, so the value of the settlement is maintained.

Workers will lodge a claim under the updated Equal Pay Act once they are legally able to do so but need a pay rise while work happens on the claim, which is estimated to take around 18 months.

The Government’s offer of approximately 2.5-3% amounts to less than half of the current rate of inflation and would apply for 18 months while the work is being conducted.

This amounts to a significant pay cut for workers and is inadequate. It leaves this predominantly female workforce with a difficult choice: leave for a better paid, less stressful job elsewhere, or keep supporting vulnerable people in our communities while facing soaring living costs they cannot keep up with.

Care and support unions say an extension to the settlement with increased pay rates to keep pace with inflation is essential, giving time to work through a full pay equity process. This is needed to avoid further erosion of the already tough conditions care and support workers face.

Union members say their sector is in crisis, with employers struggling to staff shifts to care for our most vulnerable.

Short staffing, low pay, and poor working conditions have led to care and support workers struggling to provide the quality of care their residents and clients need, with many workers choosing to simply leave the sector altogether.

The unions urge the Government to provide the adequate funding needed to value these workers properly.

ENDS

For more information and comment:

Kirsty McCully (E tū director), 027 204 6354, kirsty.mccully@etu.nz
Lesley Harry (NZNO industrial adviser), 027 499 0778,
lesley.harry@nzno.org.nz
Liz Robinson (PSA communications), 027 281 6173, liz.robinson@psa.org.nz

Workers to lose jobs as major part of Auckland printing plant set to close

More than 100 workers will lose their jobs when a large proportion of the production at Auckland-based printing plant Ovato will stop for good at the end of April.

On Tuesday, the company announced that around 150 workers will be made redundant from its heatset printing arm of the business in Wiri, which produces products such as commercial catalogues and magazines.

Ovato, whose Christchurch branch closed in September last year, has been greatly affected by factors such as the global increase in paper prices, reduced demand, and the flow-on effect of Norske Skog, a major paper supplier in Kawerau, shutting.

Now, the company will only retain a smaller sheetfed production line at its Auckland plant.

Site delegate Owen Sinclair says the workers are in shock.

“Some have worked here for between 20-30 years. People are now going to have to work through what their entitlements are and when they’re going to finish,” he says.

“We’ll continue to work with the company to make sure we get that clarity for members.”

About 60% of those losing their jobs are E tū members.

E tū negotiation specialist Joe Gallagher says the situation for workers at Ovato is a perfect example of the flow-on effect of ruptured local supply chains.

“When a key player in Ovato’s supply chain – the Kawerau paper mill – closed, this left the company reliant on imported paper.

“Importing paper is not only expensive due to the huge increase in shipping costs, but there’s around a seven-month wait time to get paper from Europe.”

He says companies also face the risk that the price of what they’re shipping could also increase again while in transit, due to the impact of the Covid crisis overseas.

With similar situations taking place in other local industries, Joe says it’s critical to ensure that Just Transition plans are put in place to protect workers.

“We need to work together with companies and workers to get the best outcome for workers, as certain industries wind down and others ramp up.

“A Just Transition means things like creating plans for workers to retrain if necessary and to support them to transfer their existing skills to other roles. Initiatives such as the Government’s proposal for a national income insurance scheme, New Zealand Income Insurance, could also assist with this.”

Joe says there needs to be a longer-term view on maintaining local suppliers so domestic industries remain viable.

“If we rely solely on imported goods, this leaves us at the mercy of the international market to pay the asking price for those goods, which then ultimately trickles down to the working New Zealander.”

ENDS

For more information and comment:
Joe Gallagher, 027 591 0015

Air New Zealand trainers set to strike over stalled pay negotiations

E tū cabin crew leaders, who fly on 787s and who are responsible for inflight crew training, have issued strike notices to Air New Zealand, in frustration and increasing anger at faltering wage talks as part of a new collective agreement.

The strike would put a ban on regulatory in-flight training of existing and returning crew, taking effect from 22 March.  

It won’t affect the travelling public, but, if it goes ahead, it will mean delays in training crew.

Members want to send a strong message to Air New Zealand that it needs to come to an agreement on paying decent wages to its workers.

On behalf of the striking aviation trainers, Sandie Bartlett, a member of the E tū negotiating team, says the decision to strike is never taken lightly, but members have run out of other options.

“We’ve been in bargaining for more than two years, and the company has so far refused to recognise that the wages for experienced cabin crew returning from redundancy are too low.

“Their start rate is only just above Minimum Wage, when crew want to see it starting from at least the Living Wage.”

The member says Air New Zealand’s focus on ultra-long-range trips to North America means the company wants crew to fly for up to 19 hours, and up to 22 hours in the case of a disruption to the scheduled flight times.

However, the crew want a fair wage to do so and clearer rules on fatigue management.

“We need reassurances our wages will go up and that our rosters won’t increase the existing fatigue problems all crew face.”

E tū’s head of aviation, Savage, who is also the advocate for the agreement, says the collective agreement for the group has been in negotiation since the end of 2019.

“Before the pandemic pay rates were so low, members were heading toward full strike action.

“However, in terms of workers’ pay, the situation still hasn’t changed. There has been no increase in the start rate since October 2018,” he says.

“We recognise that Air New Zealand is in debt and needs to trade its way back to profitability, but it also needs skilled staff. Crew can’t survive on these low rates.

“We don’t believe the company will be able to retain experienced and trained crew with the amount it has offered so far.”

Savage says at this stage cabin crew have chosen to limit their strike to the in-flight training component of their jobs to avoid major disruption to passengers.

However, there’s no doubt that a decent pay increase must be on the cards for members to consider a resolution – something that the company’s baggage handlers have already won, now their starting rates are up to almost the Living Wage.

“Cabin crew are responsible for safe operations in the air and go through extensive training to develop the experience and expertise needed to do their jobs,” Savage says.

“As essential workers, this group has also made significant sacrifices both personally and professionally to ensure that New Zealanders have had access to air travel during the pandemic.

“It’s only fair that they are provided with decent jobs with pay rates which reflect that and the high level of personal commitment they bring to their work.”

ENDS

For more information and comment:
Savage, 027 590 0074

Urgent need for PPE for care and support workers

Care and support workers are in urgent need of PPE to keep their vulnerable clients safe.

These workers, some of whom visit more than 10 clients a day to care for them in their homes, say despite being essential health workers, they’re struggling to get enough PPE and supplies to work safely even in phase three of the Omicron outbreak, and their employers say they don’t have the stocks needed to make this possible.

E tū and PSA unions are calling for full PPE kits and RAT tests to be consistently supplied to care and support workers who look after vulnerable people in the community.

E tū member Tarsh Dixon says going from house to house without full PPE puts workers and clients at risk.

“In phase two, we barely had aprons – some workers had none – and only low-grade gloves and masks. We aren’t even given enough aprons to protect our clothing from the usual bodily spills and keep safe from other infections, let alone protect us from Omicron.”

Tarsh says workers are “incredibly frustrated and burnt out” by the situation.

“We work hard in the community to keep clients in their own homes and out of hospitals. These are the same hospitals that are filling up with Covid cases and are under increasing pressure.

“We need a supply of proper, full PPE and RATs, enough for a couple of weeks, couriered out to all workers so we can test at home to make sure we’re still ok to go to work.

“We’ve run out of time to keep emailing our providers and MPs, begging for full PPE to protect us.”

E tū Director Kirsty McCully says the care in the community that this group of workers provides is essential, not optional care.

“It’s things like showering and toileting, wound care, and monitoring medication – essential in making sure people get their basic needs met each day.”

She says the requirements to receive full PPE are flawed, as workers don’t have access to it when clients are isolating or when support workers notice symptoms, only once they’ve tested positive for Covid. But by then, it’s too late.

“This method of eligibility and distribution puts workers at risk because it’s simply too slow. We believe all support workers should have access to all appropriate PPE including N95s for each client at this stage of the outbreak.”

PSA assistant national secretary, Melissa Woolley asks the Ministry of Health to immediately supply workers with N95 masks, face shields, nitrile gloves, and other PPE to stop Covid-19 spreading to their clients.

“Currently, workers are caring for a mix of people with Covid-19 and those without. They need to keep themselves safe so they can continue to provide these essential services and they must ensure they are not the cause of an outbreak.

“Workers also need extra time in their rosters to safely don and doff their PPE and pick up supplies.”

Currently, workers are only provided with one week’s supply of minimal PPE – which needs to be continually reordered – with some workers being required to drive to collect it, unpaid and in their own time.

E tū and PSA have written to health ministers outlining a host of issues workers face, including slow and limited PPE rollout, not having access to full PPE and N95 masks unless a client is confirmed positive, and no reliable supply of RAT tests.

“Government direction on these matters to providers and the Ministry of Health is needed urgently,” Ms Woolley says.

“The employers in the sector have advised us of ongoing issues getting access to PPE in a timely way. Their requests are not fully filled which leaves workers at risk or client care cancelled.” 

ENDS

For more information and comment:
Kirsty McCully, 027 204 6354

Minimum Wage rise welcome and necessary to support low-wage workers

E tū says the Minimum Wage rise to $21.20 from 1 April is excellent news – an increase that’s much needed to make sure the wages of low-paid workers keep pace with inflation.

The 6 percent increase corresponds with the change to the Consumer Price Index (CPI) of 5.9 percent from the year ended December 2021.

E tū Assistant National Secretary Annie Newman says the increase will benefit Aotearoa’s lowest-paid workers, including many essential workers who continue to provide vital services during the ongoing Covid crisis.

“The Minimum Wage has gone up in correspondence with inflation, which is great to see,” she says.

“It also recognises that we need to pay workers properly for the work they do. Essential work shouldn’t be, and doesn’t need to be, poorly paid.”

However, Annie says E tū will continue to push to see the Minimum Wage rate brought into line with the Living Wage rate of $22.75.

“We believe that this should be the minimum wage floor for all workers.”

The union is also actively campaigning for Fair Pay Agreements, which will establish standards across whole industry groupings, as well as the Government’s proposed social unemployment insurance scheme, to become law.

“The rise of the Minimum Wage is a great start. However, we know that to create truly decent working environments for all New Zealanders, we still need to go further.

“Implementing Fair Pay Agreements, along with a social unemployment insurance scheme, will lift working conditions to a standard not seen for decades in Aotearoa,” Annie says.

“To us, Decent Work means a decent income, a quality work environment, secure work, and room for workers’ voices at the table – all these initiatives will be invaluable in helping us to achieve better working lives for everyone in our communities.”

ENDS

For more information and comment:
Annie Newman, 027 204 6340